| Managed Services |
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Prompt IT Solutions offers a range of maintenance and support contracts from standard specifications to tailor-made super-solutions. We understand the need to have proper maintenance and servicing of your equipment and minimising any downtime. We offer a range of standard maintenance contracts so that you can choose the level of support, response/fix times and hours of cover required by your business. Or we can tailor a maintenance package to your specific needs. Our dedicated local response team will personally monitor your account and manage your calls 24 hours, 365 hours a day.
When you decide to join us for a contracted maintenance package we will send you periodic reports so that you can assess our quality of service and track your companies IT behaviour. |
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